Privacy Policy
Effective Date: 09/07/2025
proofa.io ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
Information We Collect
a. Account Information
When you sign up, we collect your name, email address, and login credentials.
b. Usage Data
We collect metadata about how you use our service (e.g., number of email checks, error types, timestamps) to improve product performance.
c. Email Content for Analysis
Emails sent to your dedicated proofa.io test address are scanned for quality checks (typos, broken links, formatting issues). We do not store full email content long-term or use it for any purpose beyond analysis.
d. Payment Information
For paid accounts, payment details are handled securely by our payment provider (e.g., Stripe). We do not store credit card numbers on our servers.
How We Use Your Information
We use your information to:
- Provide, operate, and improve our services
- Respond to support requests
- Send transactional emails and account notifications
- Prevent fraud and ensure security
Data Security
We implement best practices to protect your data, including encryption, access controls, and secure infrastructure. Your test emails are used solely for analysis and are not shared or retained unnecessarily.
Sharing Your Information
We do not sell, rent, or trade your data. We only share data with:
- Trusted vendors (e.g., cloud infrastructure, payment processors) strictly for service delivery
- Law enforcement or authorities if legally required
Your Choices
- You can update or delete your account at any time
- You can request to see or erase your data by contacting support@proofa.io
- You can unsubscribe from non-essential emails via your account preferences
International Users
If you are accessing proofa.io from outside Europe, your data may be processed in our local or cloud-based data centers under applicable privacy laws.
Updates to This Policy
We may update this Privacy Policy from time to time. We'll notify you of major changes via email or your dashboard.
Questions about our privacy practices?
We're committed to transparency and protecting your data.
Contact Support